Privacy Policy

1. Definition of Privacy Policy
Kyungwoo Systech, Inc. (hereinafter referred to as the “Company”) collects, uses, and provides personal information based on the user’s consent and strives to guarantee users’ rights and choices. The Company complies with the relevant laws, regulations, and guidelines of the Republic of Korea that information and communications service providers must observe regarding personal information protection.
The Company values users’ personal information and, through this Privacy Policy, informs users in detail about how and for what purposes the personal information provided by users is used, and what measures are being taken to protect such information.


2. Collection of Personal Information
The Company collects the minimum personal information necessary to provide the following services through the website during membership registration or service use.


a. Items of Personal Information Collected
[Customer Support]
Name, email, country code, mobile phone number, inquiry details, customer inquiry history


b. Collection Methods
Personal information is collected through the following methods:


When users agree to the collection of personal information and provide it directly during membership registration or service use
Through consultations with the customer center via webpage, email, fax, or phone
Through participation in online/offline events and activities
Automatically generated and collected when using services via PC, mobile website/app, etc.
Provided by external partners in accordance with lawful procedures and user consent


3. Use of Personal Information
The Company uses the collected user information for the following purposes:
Member management, identity verification, detection, and prevention of unauthorized or fraudulent use of services
Fulfillment of contracts related to the provision of services requested by users
Improvement of existing services and development of new services
Provision of after-sales service (A/S), update information, etc. for products or services purchased by users
User surveys and interviews
Notification of changes to website or application features or policies
Handling user inquiries or complaints
Other uses based on the user’s prior consent (e.g., use for events, promotions, marketing, etc.)
Statistics on members’ service usage and provision of services based on statistical characteristics
Provision of information on promotional events and opportunities to participate


4. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties without the user's consent. However, personal information may be provided to third parties with the user's consent when necessary for the use of external partner services, or in the following cases:
When required by law or unavoidable to comply with legal obligations
In emergencies such as disasters, imminent danger to life or physical safety, or urgent property loss


5. Destruction of Personal Information
The Company destroys collected personal information without delay once the purpose of use has been achieved. Electronic files are safely deleted to prevent recovery or reproduction. However, certain items may be retained for up to three years after withdrawal to prevent fraudulent registration/use and for customer support purposes, after which they are destroyed. In addition, the personal information of members who have not used the service for one year is separately stored or deleted, and information kept separately is destroyed immediately after five years in accordance with the Act on Consumer Protection in Electronic Commerce, etc.


6. User Rights
Users or their legal representatives, as the subjects of information, may request to view, correct, delete, suspend processing, or withdraw consent regarding the collection, use, and sharing of personal information at any time by contacting the website, main phone, customer support department, or the Data Protection Officer (DPO).
However, in accordance with the Personal Information Protection Act and related laws, the exercise of some rights may be restricted if there is no justifiable reason.


7. Collection and Use of Cookies
The Company may collect non-personal aggregate information through “cookies.” Cookies are small text files sent to the user’s browser by the server used to operate the Company’s website and stored on the user’s device.
The Company may use cookies to provide personalized and customized services by retrieving user information as needed. When a user visits the website, the server reads the contents of the cookies stored on the user’s device to maintain preferences and provide customized services. Cookies help users use the website conveniently according to their settings and may be used to provide optimized advertisements and information based on visit records and usage patterns.
Cookies do not store information that identifies individuals, such as names or phone numbers, and users have the right to choose whether to allow cookies. Users can allow all cookies, require confirmation each time a cookie is stored, or refuse all cookies by setting options in their web browser. However, if cookies are refused, some services may not be available.


8. Compliance with GDPR
The Company complies with the General Data Protection Regulation (GDPR) of the European Union and the laws of member states.
The Company uses collected personal information only for the purposes specified in “3. Use of Personal Information,” and notifies and obtains consent from users in advance. In accordance with the GDPR and applicable laws, the Company may process users’ personal information in the following cases:
With the consent of the data subject
For the conclusion and performance of a contract with the data subject
To comply with legal obligations
To protect the vital interests of the data subject
For the legitimate interests of the Company (except where the interests, rights, or freedoms of the data subject override those interests)


Under the GDPR and applicable laws, users may request the transfer of their personal information to another controller or object to the processing of their information. Users also have the right to lodge complaints with data protection authorities. The Company may use personal information for events, advertisements, and marketing with the user’s prior consent, and users may withdraw consent at any time. For such requests, please contact the customer center in writing, by phone, or by email, and the Company will promptly take action. If a user requests correction of errors in personal information, the Company will not use or provide the information until the correction is complete.


9. Security
The Company places great importance on the security of users’ personal information and implements the following measures to prevent unauthorized access, disclosure, use, or modification:
Administrative measures: Establishment and implementation of internal management plans, personal information protection training, etc.
Technical measures: Transmission of personal information through encrypted communication channels, storage of important information such as passwords in encrypted form, use of security functions to prevent falsification or alteration of access records, restriction of access rights to personal information
Physical measures: Access control to data storage rooms, installation of systems in areas controlled from external access to prevent leakage or damage of personal information by computer viruses, etc.


10. Company Information
Company Name: Kyungwoo Systech, Inc.
Address: 4F, Daeryung Post Tower 5, 68, Digital-ro 9-gil, Geumcheon-gu, Seoul, 08512, Republic of Korea
Phone: +82-2-985-8085
Email: marketing@kyungwoo.com


11. Data Protection Officer (DPO) Information
The Company designates the following Data Protection Officer (DPO) to protect users’ personal information and handle related complaints:
Department: Management Support
Name: YJ Kim
Phone: +82-2-985-8085
Email: info@kyungwoo.com


12. Updates to the Privacy Policy
This Privacy Policy may be updated at any time if there are changes to the content or processing of personal information. In the event of an update, the Company will notify users at least 7 days before the effective date.